Michael Guthrie
Service Desk Manager
Accreditation
CompTIA A+ Core 1 9/16/21, Core 2 TBD
CompTIA Network+
CompTIA Security+
CompTIA Linux+
CompTIA Advanced Security Practitioner (CASP+)
Cisco Certified Network Associate (CCNA)
MD-100T00 Windows 10MD-101
Managing Modern Desktops (ILT/OLL)
Military Bio
U.S. Army – 11C Infantry Mortarman
Supervised a squad of 7 soldiers as a Squad Leader during Operation Enduring Freedom in Kandahar, Afghanistan. I was responsible for managing, training, and directing my squad of soldiers while executing our missions to the highest military standard. Maintained my composure while continuing to lead my squad in an extremely stressful environment.
Industry Knowledge
18 week Information Technology Introductory Course
Experience in servicing various clients ranging from manufacturing companies to multiple law firms. Providing accurate, consistent, and timely responses to our clients is of the utmost importance.
Notable Accomplishments
Obtained the Afghanistan Campaign Medal with Campaign Star, Two Army Commendation Medals, National Defense Service Medal, Global War on Terrorism Service Medal, Army Service Ribbon, and the NATO Medal.