G6 employs FBI-backgrounded technicians as part of its 24/7/365 support model, a security consideration that matters for clients handling sensitive, regulated or government-related data. This vetting standard is applied company-wide rather than reserved for a specific tier of client.
Technician vetting and accountability:
- FBI background checks screen technicians who will have administrative access to client systems, mailboxes and financial or health data.
- Documented change management logs every configuration change to a specific technician, creating an audit trail rather than an untracked history of edits.
- If a client requires proof of technician vetting for a compliance audit, such as CMMC or HIPAA, then G6 can supply that documentation as part of the engagement record.
- Ongoing training keeps technicians current on Microsoft 365, Azure and security tooling changes released throughout the year.
Read more on our About Us page or see our related answer: Does G6 provide 24/7 IT support?