How much does managed IT support cost?
Managed IT Services pricing is typically structured per user per month or as a flat monthly fee, with cost driven by user count, environment complexity and compliance requirements rather than a single fixed rate for every business. Consider pricing factors: Schedule a consultation or read: What is managed IT support and how is it different…
Read MoreWhat is co-managed IT and does G6 offer it?
Co-managed IT pairs an internal IT employee or small team with an external managed services provider that supplements coverage, specialized expertise and after-hours support rather than replacing internal staff. G6 offers this model for companies with an existing IT resource who needs additional bandwidth, security depth or 24/7 coverage. Internal IT augmentation is effective: See…
Read MoreHow does G6 vet its IT support technicians?
G6 employs FBI-backgrounded technicians as part of its 24/7/365 support model, a security consideration that matters for clients handling sensitive, regulated or government-related data. This vetting standard is applied company-wide rather than reserved for a specific tier of client. Technician vetting and accountability: Read more on our About Us page or see our related answer:…
Read MoreDoes G6 provide 24/7 IT support?
Yes. G6 provides 24/7/365 support backed by FBI-backgrounded technicians and a battle-tested methodology behind every engagement. Coverage extends beyond standard business hours so that outages, security incidents and critical failures are addressed regardless of when they occur. Our 24/7/365 coverage is designed to give clients comprehensive support: See our full support model on the managed…
Read MoreWhat is managed IT support and how is it different from break-fix IT services?
Managed IT services deliver ongoing monitoring, maintenance and security for a business’s technology environment for a predictable monthly fee, rather than billing hourly after something fails. This proactive model catches problems before they cause downtime. Break-fix support, by contrast, only responds once a system is already broken. Break-fix vs. proactive monitoring: To learn how G6…
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