Does G6 provide 24/7 IT support?

FAQ Background – G6 IT

Yes. G6 provides 24/7/365 support backed by FBI-backgrounded technicians and a battle-tested methodology behind every engagement. Coverage extends beyond standard business hours so that outages, security incidents and critical failures are addressed regardless of when they occur. Our 24/7/365 coverage is designed to give clients comprehensive support: See our full support model on the managed…

Read More

What is managed IT support and how is it different from break-fix IT services?

FAQ Background – G6 IT

Managed IT services deliver ongoing monitoring, maintenance and security for a business’s technology environment for a predictable monthly fee, rather than billing hourly after something fails. This proactive model catches problems before they cause downtime. Break-fix support, by contrast, only responds once a system is already broken. Break-fix vs. proactive monitoring: To learn how G6…

Read More