Why should I hire a managed provider instead of handling endpoint security in-house?

FAQ Background – G6 IT

Managing an endpoint protection service effectively requires specialized tools, around-the-clock monitoring and expertise that evolves constantly as the threat landscape changes. Most small and mid-size businesses don’t have the staff or budget to replicate this internally. Without active endpoint detection and response, threats can go undetected for days or weeks. A managed provider like G6…

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Can you manage endpoints for a remote or hybrid workforce?

FAQ Background – G6 IT

Absolutely. Our endpoint detection and response tools and endpoint protection service are cloud-managed by design, meaning we can monitor, patch and protect devices regardless of where they’re physically located. Whether your team works from the office, from home or while traveling, we maintain visibility and control over every device. This is increasingly important as the…

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What compliance requirements does endpoint security help satisfy?

FAQ Background – G6 IT

Proper endpoint security is a foundational requirement for most regulatory frameworks, including HIPAA, CMMC, NIST SP 800-171, PCI-DSS and the FTC Safeguards Rule. Specifically, these frameworks require patch management, device configuration standards, access controls and audit logging. These are all core components of our endpoint protection service. We document our controls to support your compliance…

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How does patch management work, and why does it matter?

FAQ Background – G6 IT

Software vendors release patches to fix known vulnerabilities in their products. When patches are delayed or missed, those vulnerabilities remain open to exploitation. Our endpoint protection service automates the deployment of operating system and application updates across your entire device fleet, tracks patch status and alerts us when a device falls out of compliance. For…

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Do you manage mobile devices and personal phones used for work?

FAQ Background – G6 IT

Yes. Through mobile device management (MDM), we can enroll and manage smartphones and tablets — whether company-owned or personal devices used for work (BYOD). MDM allows us to enforce security policies, require passcodes and encryption, push updates and remotely wipe a device if it’s lost or stolen. For businesses where employees access company email or…

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What happens if an endpoint is compromised?

FAQ Background – G6 IT

Our endpoint detection and response capabilities alert our team in real time when a threat is identified on any managed device. Depending on the severity, we can automatically isolate the device from the network to prevent the threat from spreading, then investigate, remediate and restore normal operation. We document the incident and provide you with…

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What is a managed endpoint protection service, and what does it include?

FAQ Background – G6 IT

A managed endpoint protection service means G6 takes full responsibility for deploying, configuring, monitoring and maintaining your endpoint security tools. It includes enterprise-grade antivirus and anti-malware, threat prevention, patch management, device configuration hardening and compliance reporting, all delivered as a fully managed service with human oversight. The result is consistent, current and monitored protection across…

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What counts as an endpoint in my business network?

FAQ Background – G6 IT

Any device that connects to your network or accesses your business data is an endpoint. This includes desktop computers, laptops, smartphones, tablets, printers, point-of-sale terminals and increasingly, IoT devices like smart thermostats or security cameras. Remote work has expanded the definition considerably — an employee’s home laptop accessing company email is an endpoint that requires…

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What is endpoint detection and response (EDR), and how is it different from antivirus software?

FAQ Background – G6 IT

Endpoint detection and response is an advanced security capability that continuously monitors endpoint activity, detects suspicious behavior in real time and enables rapid investigation and containment when a threat is identified. Traditional antivirus software relies primarily on known threat signatures, so that it catches what it recognizes. EDR uses behavioral analysis and telemetry to detect…

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